Returns/Exchanges

What is our Return Policy? 

Returns will only be issued as a store credit. Please review our full return policy below. 

* Returns are for store credit only. No refunds will be issued. 

* Items marked FINAL SALE are not eligible to be returned. 

* All returns/exchanges must be done within 14 days of order receipt. 

* Items must be unwashed and unworn. If items appear worn, have makeup, self tanner or other stains, excessive pet hair, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense. 

* NON-RETURNABLES: Final sale items; Jewelry, Intimates, Bras, Camisoles, Socks, Hats, and Masks.

* Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is damage to the original package, your return will not be accepted. 

* Damages must be reported within 3 days of receiving merchandise. Please contact help@whitneyjeans.com with these matters. 

* Style Studio of Fayetteville reserves the right to charge a $19.99 restock fee for excessive returns.

* Store credit will expire 1 year after being issued. Items not meeting the above guidelines will be returned to you at your expense; after 14 days all non-returnable merchandise will be donated.

For additional information on returns, or if you have any questions that were not answered, please email us at help@whitneyjeans.com.

Exchanges 

How does the exchange process work?

 If you would like to exchange the same item for a different size, you may go ahead and place a new order for that item. You will receive free shipping from Style Studio of Fayetteville once requested by email  for the new item and we will issue a REFUND back to your original payment form for that item when your return is processed. All other returns are for store credit only.

Please reach out to us with questions. 

You can email us at help@whitneyjeans.com.